What You Will Deliver

• Efficiently manage and process client orders, ensuring accuracy and timely delivery.
• Collaborate with various departments to fulfill client requirements and resolve order-related issues promptly.
• Maintain comprehensive order records and track order statuses for clients.
• Identify upselling opportunities with existing clients to increase revenue and enhance their experience.
• Suggest additional requirements or services that align with clients' needs and preferences.
• Use persuasive communication skills to successfully upsell our services.
• Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests.
• Build and maintain strong client relationships through regular communication and exceptional service.
• Collaborate with clients to ensure their needs are met and expectations are exceeded.
• Actively participate in ad-hoc business development activities, including identifying potential clients and market segments.
• Contribute to the development of sales strategies to expand our client base and revenue streams.
• Assist in preparing sales presentations and proposals as needed.

Who You Are 

• Bachelor's degree in any field.
• Minimum 2 years of experience in customer relations or a similar role.
• Proficiency in Hindi is mandatory.
• Strong communication and interpersonal skills.
• Goal-oriented and able to meet targets.
• Detail-oriented with excellent organizational skills.
• Flexibility in working hours to accommodate client needs.
• Positive attitude, enthusiasm, and a strong desire for career growth
• Eagerness to learn and adapt to new challenges.
• A strong desire for career growth and advancement within the company.

We offer a competitive compensation package and a supportive work environment that values diversity and inclusivity. Join our team and be part of a company that values your contributions and offers opportunities for professional development.

GoGoX is the first on-demand logistics and transportation platform in Asia. As a pioneer among tech and logistics startups, we transform the logistics industry, by making use of the trending sharing economy concept and embracing the beauty of simplicity and efficiency.

Over the years, GoGoX has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally. If you share our vision and enjoy working in a creative, innovative and fun environment, apply to join our team and start your GOGOVanture today.