Operations Executive (Driver Operations Center)
Kwun Tong, Hong Kong
Full Time
Entry Level
What You Will Deliver
- Lead seamless driver onboarding, training, and program walk-throughs
- Ownership of driver programs, tracking performance metrics and ensuring compliance with platform standards
- Build strong relationships with driver-partners to cultivate a loyal, active, and engaged driver community
- Assist with mobile station operations to support field activities
- Gain firsthand driver experience on the road to identify key operational enhancements and improve overall driver satisfaction
- Analyse data and generate relevant reports on regular basis to ensure work efficiency and quality
- Participate and assist in project planning and implementation to attract delivery partners
- Handle ad-hoc duties as assigned
Who You Are
- Holder of an Associate’s Degree or above with 1-2 years of relevant working experience
- Proficient in MS Excel (VLOOKUP, Pivot Tables); comfortable learning new software and tools
- Practical experience using AI tools (e.g., ChatGPT, Gemini) for workflow automation or productivity is a huge advantage
- Excellent interpersonal and communication skills. Able to think out of the box and solve problems creatively
- Good command of Cantonese and spoken English, with standard Chinese and English typing skills
- A proactive team player with strong attention to detail and a positive mindset
- Holder of a valid HK Driving License (Class 1 & 2) is highly preferred
What We Offer
- A multi-cultural team
- A company provides casual and flexible working environment
- A company promotes learning, continuous improvement, and personal growth
- Birthday leave and Family Care Leave
- Office refreshment
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