Operations Executive

Hong Kong, Hong Kong
Full Time
General
Entry Level

Are you a detail-oriented individual with excellent organizational skills and a passion for delivering exceptional customer service? We are seeking an Operations Executive to join our GoGoX Moving Team and play a vital role in ensuring the smooth execution of our operations.



What You Will Deliver

  • Understand new customers’ moving requirements, and prepare accurate and timely quotes for customers through WhatsApp or email
  • Convert leads to sales   
  • Solve customers’ concerns and questions with a positive attitude
  • Perform professional customer service and create a good experience for customers 
  • Handle ad-hoc tasks assigned by the manager

Who You Are

  • Higher diploma or Fresh Grad will also be considered
  • Experience in customer service, sales or business development
  • Good command of Chinese and English - reading and writing
  • Fast in Chinese typing (min. 50 wpm) on the computer
  • Customer service oriented
  • Able to use positive language
  • Good communication skills and problem-solving skills 
  • Part-Time applicants are also welcome

Working Hours

  • 5-day work in-between Monday and Sunday
  • 9am - 6pm

 What We Offer

  • A multi-cultural team
  • A company provides a casual, flexible, and pet-friendly working environment
  • A company promotes learning, continuous improvement, and personal growth
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